Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

2. What Data We Collect

We may collect and process the following categories of personal data:

• Identity data: Name, surname, company name, job title
• Contact data: Email address, phone number, postal address
• Transaction data: Ticket purchase records, invoice details, payment confirmations
• Technical data: IP address, browser type and version, device identifiers, time zone
• Usage data: Information about how you use our website and services
• Marketing preferences: Your preferences for receiving marketing communications from us

3. How We Collect Data

We collect personal data through the following means:

• Contact and inquiry forms on the website
• Ticket purchase and order forms
• Newsletter subscription forms
• Cookies and analytics technologies (see our Cookie Policy)
• Third-party integrations including event platforms and CRM systems

4. How We Use Your Data

We use your personal data for the following purposes:

• Processing ticket purchases and managing conference attendance
• Sending transactional communications (order confirmations, event reminders)
• Marketing communications, where you have given consent or where we have a legitimate interest
• Website analytics to improve user experience and website performance
• Fraud prevention and security
• Compliance with legal obligations

5. Legal Bases for Processing

We process your personal data on the following legal bases under GDPR Article 6:

• Contractual necessity: Processing required to fulfil your ticket purchase or other contractual obligation
• Consent: Where you have given explicit consent, such as subscribing to our newsletter
• Legitimate interests: Where we have a legitimate business interest that does not override your rights and freedoms
• Legal obligation: Where processing is necessary to comply with applicable laws

6. Sharing Your Data

We may share your personal data with:

• Payment processors (e.g., Stripe or equivalent) to process your transactions
• Email marketing and CRM service providers (e.g., ActiveCampaign)
• Analytics service providers (e.g., Google Analytics)
• Cloud infrastructure providers (e.g., Cloudflare)
• Competent authorities where required by law

We do not sell or rent your personal data to any third party.

7. International Transfers

Some of our service providers may process data outside the European Economic Area (EEA). Where this is the case, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and Data Processing Agreements, in accordance with GDPR Chapter V.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Transaction and accounting records are retained for the period required under Croatian tax and accounting legislation. Marketing data is retained until you withdraw consent or unsubscribe.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restriction: Request that we restrict the processing of your data
• Right to object: Object to processing based on legitimate interests or direct marketing
• Right to portability: Receive your data in a structured, machine-readable format
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at ela@kioskconference.com. We will respond within 30 days. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at azop.hr.

10. Cookies

Our website uses cookies and similar tracking technologies. For detailed information on how we use cookies, please refer to our Cookie Policy. You can manage your cookie preferences at any time via the cookie settings in the footer of our website.

Social media features and interactions on our website are governed by the privacy policies of the respective platforms (Meta, LinkedIn, TikTok).

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The effective date at the top of this page will be updated accordingly. We encourage you to review this policy periodically. Continued use of our website after changes are published constitutes acceptance of the updated policy.

12. Contact

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us: